You were heads-down in production, putting out fires, and delivering your next work, and you never get the chance to nurture the relationships you’ve already built and involved in each project… so they quietly turn dormant.
Warm contacts
MR
Maya R., Brand LeadLast reply · 7 months ago
Gone cold
DK
Daniel K., Creative Dir.Last reply · 11 months ago
Gone cold
SP
Sofia P., VP MarketingLast reply · 9 months ago
Gone cold
Each one raved about your work. None of them have heard from you since.
Problem 02 · Why it never gets fixed
Relationships got buried.
Neglecting those relationships for a long period of time leads to them getting buried under thousands of email threads, calendar events, and invoices, and reconnecting with them means going contact by contact for weeks.
Inbox · dormant threads
Northwind Studio3 mo
Halo & Co.6 mo
Bright Harbor8 mo
+ 276 more threads to dig through…
Doing this one by one isn’t a plan. It’s a wall you bounce off.
Problem 03 · Why it never sticks
No proper reconnection process.
The upside of reconnecting with those relationships is way too much than the downsides, so you started working your way through manually. But after weeks of compiling your relationships, things got messy. You lost touch of who you have already reached out to, who have replied, and who you should follow up with in a few months’ time.
My reconnection tracker.xlsx
ContactReached?Replied?
Maya R.Yes?
Daniel K.not sure
Sofia P.YesYes?
Marcus L.??
Priya N.
Weeks in, and no one can tell you the status of a single relationship.
The Alternatives
Claude, Codex, or any other AI tools.
They are a great place to start and save cost at first. But as you dive deeper, you’d soon face with a couple of problems.
01
Lack nuances.
They read your messages and vaguely label each contact as hot, warm, or cold. They don’t know your industry, your work, or how creative agencies win work. So the quietly valuable relationships never get surfaced.
The cost Miss out relationships that actually matters.
02
Broken data layer.
They are used to amplify the power of your relationships, not be the source of truth. So leaning on them means you’d be scaling the enrichment and signals monitoring system faster, but in a wrong direction.
The cost Scale the wrong things fast.
03
Heavy maintenance.
After building out the system, you still have to do the real work: fine-tuning prompts, fixing bugs, maintaining data subscriptions, optimizing signals, and more. Which often takes a team to maintain.
The cost Still takes a lot of time.
“
VeraOps helped me reconnect with people I genuinely wanted to talk to but had simply lost touch with over time. It’s a simple idea, executed thoughtfully, and it’s already changed how I approach business development.
Mark DePace · Co-Founder & CCO, Ghost Robot, an integrated creative studio for Google, Arhaus & Away
The Solution
Introducing VeraOps.
Turning strategic thinking, hands-on support, and sophisticated technology into conversations, referrals, and revenue recovered.
Relationships should never be delegated entirely to AI.
1
Custom signals engineering. We reverse engineer the deals that already worked for you and turn what made them land into signals we track on your behalf, built for your agency alone, from your own history.
2
Handpicked relationships. The last step is deliberately manual. An operator on our team weighs what an AI agent can’t see, timing, history, whether it is genuinely worth a reconnection, before choosing the three most suitable relationships for your digest.
01Custom signalsbuilt from your own wins
Per-agency, multi-signals setup
Ad Age newsPartnership postIndeed job posting
02Handpickedchosen by an operator
EL
Elena L., ex-Creative Dir.Just started a new venture · worked with Maya R.
Picked
02 · Technology
The system that lands in your inbox.
No apps to deal with. No need to log into your CRM as well.
2
Contact Intelligence
Tier level, relationship type, and last contact date so you know exactly where you stand.
4
Conversation Recall
A snippet of your most recent exchange with this contact, plus a direct link to open the full thread in Gmail.
6
Live Activity Feed
Recent LinkedIn posts and personal updates so you know what they’re working on right now.
8
Contextual Angle
The specific reason to reach out today, tying their latest signals to your shared history.
10
One-Click Actions
Send the email or open their LinkedIn profile directly from your digest.
Your warm connections to spark today
Monday, March 9, 2026 | 3 connections
Your Momentum
James, ready to pick the streak back up?
You’ve reached out on 57 days all-time, one message today restarts the run.
12
Day Streak
Last 7 Days
WTFSSMT
Best streak: 18 days · 57 total outreach days
248
▲+3
Reached Out
41
▲+1
Replied
17%
▲+0.2 pts
Response Rate
11
▲+1
Meetings
4%
▲+0.4 pts
Meeting Rate
You’re on a 12-day reconnection streak, keep it alive by reaching out today.
You reached out to 2 people: Daniel Okafor (Brightwave Studios) and Priya Menon (Northbeam Media).
You reached out to Daniel (Brightwave Studios), reconnecting after seeing his studio land a major national rebrand campaign.
512 warm contacts still to reconnect with · 89 digests so far
Rachel managed the Bolt Communications account when you delivered their 2024 product launch campaign. She loved the final result and mentioned future projects for Q1. You never followed up after wrapping the work. She’s since been promoted and now oversees a larger creative budget across multiple clients.
Last Email Thread
Subject: Re: Bolt launch, final deliverables + thank you
Rachel’s agency just onboarded new clients with creative-heavy campaigns launching in Q2. She’s already seen your work firsthand and loved it... this is the perfect moment to reconnect before they lock in creative partners.
Suggested Email
Subject: Congrats on the new clients + a thought
Hey Rachel,
Saw Bolt just landed a couple of new consumer brands for Q2... congrats, that’s huge. The fintech rebrand looked great too.
It got me thinking about the product launch we did together. If any of these new accounts need creative support, I’d love to chat about how we could help again.
Either way, would be great to catch up. Coffee or a quick call sometime this month?
Best, James
After Actions
VeraOps
Marked as Bad contact
Rachel Moreno has been marked as a bad contact and will not appear in your future digests.
Close tabUndo
New message
To: relationships@veraops.com
Hey Team,
Rachel Moreno is a bad contact because
Send
1
Outreach Momentum
Your reconnection habit at a glance, your day streak and last 7 days, the running totals from replies to meetings, and how many warm contacts are still waiting, so you can see the payoff of showing up daily.
3
Relationship Narrative
A full summary of how you know this person, your shared history, and the nature of the relationship.
5
Shared History & Referrals
Past projects, referrals given and received, and conversation topics at a glance.
7
Live Company News Tracker
Real-time press and announcements about their company so you know when something is changing.
9
Voice-Matched Draft
A complete email draft written in your voice, with subject line, ready to edit and send.
11
Post-Suggestion Actions
These directly shape your next digest: mark a bad contact and we stop surfacing them, or tell us why in your own words and a human on our team reads it.
1
Meetings
The outcome we’re after, a dormant relationship that turned into a real conversation on the calendar.
3
Followed Up Twice
Two follow-ups sent and still nothing back, the point to decide between one last touch and letting it rest.
5
After Actions
What changed from the actions you took in the digest, profiles we corrected, contacts you flagged important, and ones you asked us to stop surfacing.
Your week in connections
Jun 29 – Jul 05, 2026 | 15 contacts
Your month in connections
Jun 01 – Jun 30, 2026 | 63 contacts
Your quarter in connections
Apr 01 – Jun 30, 2026 | 198 contacts
Snapshot analysisSteady period
Fourteen contacts reached and three wrote back, the pipeline is moving.
1 met · 3 replied · 8 still open
Twelve people heard from you, and three wrote back.
One conversation reached a booked meeting.
Five contacts are still waiting on a follow-up.
A steady week by numbers, and the live threads are where the next meeting comes from.
Where to focus next
Kirstin Dorsch replied and is waiting on your answer.
Grace Lin two follow-ups with no reply, worth a last touch.
Statistics summary
Suggested14in this window
Reached Out1285.7%of suggested1 bounced
First Follow-Up325%of reached out
Second Follow-Up133.3%of first follow-up
Replies433.3%of reached out25%of emails sent
Meetings18.3%of reached out25%of replies
Snapshot analysisStrong period
Forty-eight contacts reached and six wrote back, two meetings landed.
2 met · 6 replied · 19 still open
Forty-eight people heard from you, and six wrote back.
Two conversations reached a booked meeting.
Nineteen contacts are still waiting on a follow-up.
A strong month: the follow-up cadence is doing the work a first email cannot.
Where to focus next
Marcus Webb asked for pricing, still waiting on your reply.
Dana Whitfield meeting booked, send the recap before it cools.
Statistics summary
Suggested63in this window
Reached Out4876.2%of suggested3 bounced
First Follow-Up1429.2%of reached out
Second Follow-Up535.7%of first follow-up
Replies612.5%of reached out9.2%of emails sent
Meetings24.2%of reached out33.3%of replies
Snapshot analysisBuilding momentum
Eighty-six contacts reached and twelve wrote back, six meetings booked.
6 met · 12 replied · 41 still open
Eighty-six people heard from you, and twelve wrote back.
Six conversations reached a booked meeting.
Forty-one contacts are still waiting on a follow-up.
A quarter of compounding: the relationships reopened early are the ones closing now.
Where to focus next
Priya Menon proposal sent, decision expected this month.
Sana Okafor went quiet after the intro call, worth one more angle.
Statistics summary
Suggested198in this window
Reached Out8643.4%of suggested7 bounced
First Follow-Up2731.4%of reached out
Second Follow-Up933.3%of first follow-up
Replies1214%of reached out10.5%of emails sent
Meetings67%of reached out50%of replies
Jump to a section
Meetings (1)Replied (3)Followed Up Twice (1)Followed Up Once (3)Initial Outreach (5)Suggested (2)After actions (3)
Meetings · 1Section 1 of 7
Reached out and booked a meeting
1. Dana Whitfield, Founder | Executive Producer, Kestrel House
You reconnected with Nadia after the retail launch campaign you delivered together, congratulating her on her new role as Marketing Manager at Halcyon and sharing your studio’s recent branded-content and experiential work. Nadia replied that she’s currently focused on in-store marketing, but offered to pass your information along if the right opportunity comes up, keeping the door open for future collaboration.
Followed Up Twice · 1Section 3 of 7
Two follow-ups sent, still no reply
1. Priya Menon, Senior Director, Communications & Web Presence, Westbrook University
Reconnect over the brand campaign you produced together at her previous agency, bridge to her communications role at Westbrook, and reintroduce your studio’s current branded-content and social-first video work.
Photography assignments and project opportunitiesBusiness relationship framework and collaboration modelFall client work pipeline
Why Reconnect
Reopen the 2020 conversation where Claire said she’d follow up about fall assignments, bridging from her editorial days to her current role at Ardent Media.
After ActionsSection 5 of 7
What changed from the actions you took in the digest.
Profile corrected (1)
We fixed a contact whose LinkedIn profile was wrong
1. Marco Ferreira
Profile fixed
Brand President
Lumen Atelier
Fri, Jul 3
Originally sent
Marco Ferreira
Chief Brand Officer
Lumen Atelier
Important (1)
You flagged these to keep at the top of your list
1. Sana Okafor, Associate Creative Director, Northwave
Important
Marked as important
You marked this contact as important, and we now prioritize them in their future digest.
Thu, Jul 2
Do not contact (1)
You asked us to stop surfacing these contacts
1. Ray Calloway, CEO | Co-Founder, Skyline Aerials
Do not contact
Marked as do not contact
You marked this contact as do not contact. It won’t appear in your future digest.
Thu, Jul 2
2
Replied
Someone you reached out to who wrote back, the warmest signal in the snapshot, worth a fast follow-up before it cools.
4
Followed Up Once
One follow-up sent with no answer yet, still live, and worth a second try with a fresh angle.
Who's On It
Trusted by fellow creatives.
Founders and creative leads from production, branding, and digital studios.
VeraOps helped me reconnect with people I genuinely wanted to talk to but had simply lost touch with over time. It’s a simple idea, executed thoughtfully, and it’s already changed how I approach business development.
Mark DePace
Co-founder and Chief Creative Officer · Ghost Robot, NY
VeraOps gave me an easy way to get back in touch with people I’d worked with and respected but had fallen out of touch with over time. It’s become a meaningful way to stay intentional about relationships and keep strong connections active.
Frank Siringo
Director / Producer / Partner · Team Bubbly, NY
I used Relationship Digest too! Beyond surfacing lapsed contacts it smartly focuses on a small number of them, so you keep the follow-up motion manageable.
Todd Griffin
Director of Engagement · BX Studio, NY
It’s so easy to create and maintain this habit. Instead of scratching my head and trying to remember my highest-impact network, it’s surfaced to me daily in a super easy and digestible way. That’s more than half the battle right there.
David Yassky
Principal and Co-Founder · Driver Digital, NY
VeraOps helped me reconnect with people I genuinely wanted to talk to but had simply lost touch with over time. It’s a simple idea, executed thoughtfully, and it’s already changed how I approach business development.
Mark DePace
Co-founder and Chief Creative Officer · Ghost Robot, NY
Reconnection Stories
It actually happened.
Real dormant relationships turned opportunities.
M
A former client turned into a partnership opportunity seven years later.
Contact MR · Company NH
Back in 2016, Contact MR was a VP at a travel and media publisher and brought our client in for multiple shoots. But things went quiet after a while.
Seven years passed, our system picked it up and suggested her in a daily digest, providing our client with context about what they talked about in the past and that she’s recently started her own venture.
About three weeks of back and forth, we managed to get on a call with herself and her business partner. During the call, she shared about the projects she’s working on which sparked the quotation conversation. We sent in our first quote, but got turned down.
That wasn’t the end. Our client actually referred a close client of theirs to them for partnership and they eventually got back to them with a project, 40% (in terms of quote size) larger than the former.
J
A warm intro that went quiet turned into a five-figure opportunity.
Contact JP · Company JG
Three years ago, our client was introduced to Contact JP through a warm intro. They had a call and a few rounds of back and forth, but never managed to get into the proposal phase. Our client followed up a few times, but still, she didn’t reply.
A year later, our system scanned and surfaced her in a daily digest with the context of what they discussed and where the conversation stopped.
Our client reached out to her and managed to have a chat with her. After some back and forth, they managed to take the relationship one step further where they discuss more about the project and our client sent over a five-figure quote.
J
One dormant contact became three relationships inside a new company, plus a five-figure opportunity.
Contact JL · Company CP
Contact JL was an account executive at a large PR firm that our client has a close working relationship with. Five months before we surfaced her, she had moved to a smaller agency as a senior manager, an agency with production needs of its own. Our system picked up the job change and included her in a daily digest. Our client sent a reconnection email, followed up, and got a meeting five weeks later. It went well, so they sent over their capabilities deck.
After a month of silence, she came back and referred our client to an internal project. After learning more about the project needs, our client quoted them about $20,000. The project eventually went to someone else, but our client managed to build two new relationships with her colleagues (1x Director & 1x Vice President) they wouldn’t have done so easily.
C
A single follow-up bump reopened a client relationship after seven years.
Contact CM · Company MD
After the last project ended in 2019, our client didn’t hear anything from Contact CM. Over the next seven years, she has changed companies three times and freelanced twice, before joining her current company about a year and a half ago.
Our system captured the job change since last interaction and bumped her up in a daily digest. Our client didn’t hear back, so after ten days our system bumped her again with a different messaging.
She replied right after that follow-up. Our client booked a call with her within the week. They talked about what’s coming up, and our client shared ideas they could implement for her future production work via a proposal that’s worth five to six figures.
Who This Is For
This is not for every agency.
We work best with a specific kind of team. Here’s how to know if that’s you.
This is for you if…
Your per-project deal size is $50K and above, or your best clients come back, so one reconnected relationship pays for itself many times over.
Your agency depends on relationships and referrals for new business and opportunities.
You want a partner who combines relationship instinct with technical depth, so you reach more opportunities and close more deals.
You treat Gmail as your main hub, it’s where your real relationships and history actually live.
This is not for you if…
Your work is small, high-volume, and one-off, clients rarely return, so reconnecting with one relationship doesn’t move the needle.
Your new business doesn’t really run on relationships or referrals, it comes from ads, inbound, or one-off transactions.
You want software you run yourself, not a partner working the relationships alongside you.
Your relationships don’t run through Gmail, so there’s little history for us to scan and resurface.
Your Privacy
Your inbox, handled with care.
Connecting your inbox isn’t a small thing. Here’s how we manage the risk.
01
We only request for read-only access.
Gmail’s API is divided into five core scopes. Each one grants a different level of reach into your mailbox:
Read-onlygmail.readonlyView messages, attachments, and metadata. Nothing can be changed.What we request
Modifygmail.modifyRead, create, and modify threads, messages, and labels.
Composegmail.composeCreate, update, and delete drafts, and send them.
Sendgmail.sendSend email on your behalf.
Full accessmail.google.comComplete control, including permanent deletion.
02
We extract what we need and destroy the rest.
Storing your emails wouldn’t make the product better, it would slow every query, raise our compute costs, and create risk we have no reason to carry.
✓ What we keep
NameCompany & roleLast contact dateThread summary
× Destroyed immediately
Email bodiesAttachmentsSubject lines
03
We refresh email and calendar data in real time.
Our team does a last-mile check before picking your three. That review pulls your data fresh, at the moment it’s needed, nothing is kept afterwards.
Fetch live→Review→DiscardNo copy retained
04
You’re always one click from revoking everything.
Remove connection to our app, anytime.
1 Open your Google Admin console
2 Go to Security›API controls›App access control
3 Select Accessed apps
4 Select RelationshipOps and click Change access
5 Under Access to Google Data, select Limited
Takes effect immediately, no confirmation from us required.
05
You get enterprise-level security.
Every year we put the application through ESOF AppSec, an enterprise-grade security and vulnerability assessment built by TAC Security, Google’s trusted partner. We pay for these assessments because proving security to an outside authority counts for more than claiming it ourselves.
✓
ESOF AppSec · TAC Security
Independent assessment · renewed annually
06
Still not sure? Speak to an active user.
If that’s not enough, we’ll put you in touch with an agency already using VeraOps and you can ask them whatever you want.
It can be either. Some teams have only one person connected, while others may need multiple team members involved. We think it is more valuable for the team members themselves to use it, since they are the ones with the more active client relationships, though we understand you may want to start with yourself first. Scanning team members’ inboxes is also useful because if a team member leaves, the company still keeps the relationship asset.
The digest is sent once every weekday and includes three contacts per digest. There is also a weekly snapshot, a monthly snapshot, and a quarterly snapshot.
We try to verify that the LinkedIn profile matches the real person you contacted. If the profile is wrong, you can tell us it is the wrong person. If we cannot find a LinkedIn URL, there is not much we can do about it, but we will monitor it on our side.
Ten years is typically the sweet spot. That is usually enough history to uncover a large and useful pool of past relationships without going so far back that the data becomes too noisy or difficult to clean.
The logic is that outreach compounds: one good introduction can turn into replies, follow-ups, and meetings, which then create more work and more opportunity. Sending too many recommendations each day can reduce follow-through and make the process feel like noise. Hence, we believe that three contacts per day is the sweet spot.
We have enterprise security certifications through an application security framework, and the company is certified by a Google-partnered security provider. We also do not save full email bodies. Instead, during onboarding we scrape the emails for relevant information, summarize it, and save snippets and summaries rather than the raw email content.
Yes. We’re open to sharing them should you not plan to continue after the first 6 months.
Get Started
Ready to turn your dormant relationships into new business?
